Voice calls and dictation with Geto

Hands are not always free at a busy counter. Bags are open, a customer is waiting and a product is in the other hand. Voice lets staff keep working while they talk.

There are two ways to use voice. A live call with Geto lets you ask a question and hear the answer, the way you would ask a colleague. Dictation works in any text field. Hold the button, speak, and release. The words appear in the field, ready for you to check.

Where voice helps most

• Looking up a product or stock level while you are at the shelves.
• Asking for a quick sales figure during a break in the rush.
• Writing a customer name or a note without typing on a small phone.
• Recording a remark on a bill or a purchase.

Keep control of the result

Voice is a faster way to enter information, not a way to skip checks. Geto can prepare an action from what you say, such as creating a customer, but the entry waits for your confirmation on the screen. Check the text after dictation, especially names and numbers.

Permissions still apply

Voice follows the same user permissions as Geto. A user hears answers only from the data their role allows.

Connection and allowance

Voice with Geto needs an internet connection. Voice uses your AI allowance, which depends on your plan. If you use voice a lot, choose a plan with a larger allowance before the month begins.

For the mobile side, see the mobile app page.