Backups and data safety for your shop

Losing a year of sales records is the sort of problem that is easy to prevent and very hard to fix afterwards. A backup routine that runs by itself, and a restore you have tested, are the two things every shop needs.

What is backed up

The Server holds the shop’s database: products, customers, sales, purchases, stock and settings. The scheduled backups copy that database regularly, and each copy is checked with a checksum. A checksum is a fingerprint of the file. When the fingerprint matches, the copy is complete and has not been damaged.

Where backups go

Backups stay on the Server by default. Add an extra folder on a USB drive or on a network share, and the copies go there too. Keep at least one copy off the Server PC, because a fire, a theft or a failed disk can take the Server and its own backups together.

Restoring

Restoring a backup needs a password, so the data cannot be overwritten by someone who finds a backup file. Test a restore on a spare PC once in a while, so you know the process works before you need it in a hurry.

Keeping data on your own PC

The shop database lives on the Server PC in your shop. The optional cloud connection covers AI features, updates, licensing and remote mobile access. It is not where the shop’s records are kept.

A simple routine

Check that the scheduled backups are running each week. Copy the latest backup to an extra drive, and store that drive away from the shop. Review the audit log and the device list at the same time, so you see who is signed in and what they changed.